Shipping policy
Shipping Policy
Processing Time:
All orders are processed within 2-3 business days (Monday through Friday, excluding holidays) before shipment.
Shipping Rates and Delivery Estimates:
We offer free worldwide shipping on all orders with an estimated delivery time of 5-8 business days after processing.
Shipment Confirmation and Order Tracking:
You will receive a shipment confirmation email once your order has been processed and shipped. Tracking information will be provided within 24 hours of shipment.
Damages:
If you receive a damaged product, please contact us at 61Jolier@gmail.com within 48 hours of receiving your order. Please save all packaging materials and damaged goods for inspection.
Returns Policy:
We offer a 14-day return policy. If you are not satisfied with your purchase for any reason, please contact us at info@61jolier.com within 14 days of receiving your order to initiate a return. Please refer to our Returns Policy for more information.
Cancellations:
You have 24 hours from the time of placing your order to cancel it. Please contact us at info@61jolier.com to request a cancellation.
Questions:
If you have any questions about our shipping policy, please contact us at info@61jolier.com.